top of page

Privacy Policy

This Privacy Policy explains how Cosmic Detailing (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of our website visitors, customers, and clients. By using our services or website, you agree to the terms of this Privacy Policy.

We are committed to respecting your privacy and safeguarding your information. This policy outlines the types of data we collect, why we collect it, how it’s used, and the protections we have in place.

1. Information We Collect

We may collect the following:

  • Personal information (name, email, phone, address, payment info).

  • Vehicle information (make, model, year, VIN if shared).

  • Service records (detailing package selected, notes, warranty info).

  • Photos and videos (before-and-after shots for quality control or marketing with consent).

  • Website/technical info (IP address, browser, cookies, analytics data).

2. How We Collect Data

  • When you book services online, by phone, or in person.

  • When you communicate with us (calls, messages, emails).

  • Through photos/videos taken during detailing services.

  • Automatically via cookies or analytics tools on our website.

3. Why We Collect Data

  • To provide, schedule, and confirm services.

  • To process payments and send invoices.

  • To maintain service records for quality, warranty, and insurance.

  • To improve our website and marketing efforts.

  • To comply with legal and regulatory requirements.

4. Sharing of Information

We do not sell or rent your information. We only share:

  • With service providers (payment processors, insurers, scheduling systems).

  • When required by law or legal process.

  • In case of business transfers (sale, merger, acquisition).

5. Data Protection & Security

  • Payment data is processed via secure third-party platforms.

  • Digital records are stored securely with restricted access.

  • Photos/videos avoid sensitive identifiers (VINs, license plates, personal docs).

  • We minimize generator use; eco-friendly practices extend to data protection.

6. Customer Rights

Depending on your location, you may have rights to:

  • Access a copy of your data.

  • Request corrections.

  • Request deletion (unless retention is legally required).

  • Opt-out of marketing at any time.

7. Children’s Data

We do not knowingly collect information from children under 13. If such data is found, it will be deleted.

8. Retention of Data

Service records may be retained for up to 5 years for legal, insurance, and training purposes. Photos/videos for internal use may be deleted upon request once service is complete.

9. Cookies & Tracking

  • Our site may use cookies and analytics to improve performance.

  • You can disable cookies in your browser, though some features may not work properly.

10. Changes to Policy

We may update this Privacy Policy as our business grows. The “Effective Date” will always be updated.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

bottom of page